"The health of an organisation is the multiplier of their intelligence" - Patrick Lencioni

Fundamental interpersonal relationship orientation (FIRO) is a theory of interpersonal relations, introduced by William Schutz in 1958. This theory mainly explains the interpersonal dynamics of groups. It is based on the belief that in groups, there are three main interpersonal needs individuals are looking to obtain – affection/openness, control and inclusion. Schutz developed a measuring instrument that contains six scales of nine-item questions that he called FIRO-B®. This technique was created to measure or control how group members feel when it comes to inclusion, control, and affection/openness or to be able to get feedback from people in a group.

Built on the 50-year history of reliability, the Fundamental Interpersonal Relationships Orientation (FIRO®) model, and FIRO® assessments help people understand their behaviour—and that of others—in interpersonal situations. It is one of the most widely used training tools for the development of individuals, groups and organisations.